Terms of Service
Last Updated: January 20, 2026
Welcome to Homeward Environmental. By accessing our website (https://homewardenvironmental.com/) or engaging our professional services, you agree to comply with and be bound by the following terms and conditions.
1. Professional Services
Homeward Environmental provides specialized home health and structural solutions, including but not limited to:
- Radon Mitigation: Testing and system installation.
- Drainage Solutions: French drains, sump pumps, and moisture control.
- Insulation & Efficiency: Specialized home insulation services.
All services are performed by trained professionals in accordance with Indiana building codes and industry-standard environmental safety protocols.
2. Estimates and Quotes
- Accuracy: Estimates provided via the website or over the phone are preliminary. A final, binding quote requires an on-site inspection by a Homeward Environmental expert.
- Validity: Unless otherwise stated in writing, all written quotes are valid for 30 days from the date of issue.
- Hidden Conditions: In environmental contracting (specifically drainage and foundation work), “unforeseen conditions” (e.g., underground rock formations, utility interference) may arise. We will communicate any necessary adjustments to the quote before proceeding with additional work.
3. Payment Terms
- Deposits: A deposit may be required to secure your spot on our service schedule for larger projects (e.g., full drainage systems).
- Final Payment: Payment is due in full upon completion of the project unless a financing agreement or alternative payment schedule has been signed in advance.
- Late Fees: Overdue balances may be subject to a late fee as permitted by Indiana law.
4. Customer Responsibilities
To ensure the highest quality of work, the customer agrees to:
- Access: Provide our team with clear access to the work area (basement, crawlspace, yard, etc.) at the scheduled time.
- Information: Disclose any known issues, such as previous water damage, known buried lines, or structural concerns.
- Permits: While Homeward Environmental assists with many requirements, the homeowner is responsible for ensuring compliance with specific neighborhood HOA regulations where applicable.
5. Intellectual Property
All content on this website—including text, images of our projects, drainage diagrams, and logos—is the property of Homeward Environmental, LLC. You may not reproduce, distribute, or use our “Before & After” galleries or educational content for commercial purposes without express written consent.
6. Limitation of Liability & Warranty
- Expert Standard: We perform all work to the highest professional standards.
- Warranties: Specific warranties (e.g., transferable foundation drainage warranties or radon level guarantees) are provided in writing upon the completion of a project. These warranties are specific to the contract signed and are not implied by the website alone.
- Environmental Factors: Environmental results (such as radon levels or ground moisture) can be influenced by external factors beyond our control, such as extreme weather events or geological shifts.
7. Governing Law
These terms are governed by and construed in accordance with the laws of the State of Indiana. Any disputes arising from our services shall be resolved in the courts of Marion County, Indiana.
8. Termination of Use
We reserve the right to refuse service or terminate access to our website for users who provide fraudulent information, engage in harrassment of our staff, or violate these terms.
9. Contact Information
For questions regarding these Terms, please contact:
Homeward Environmental, LLC 8065 Castleton Road
Indianapolis, IN 46250
Phone: (317) 608-5033
Email: info@homewardenvironmental.com
